> ## Documentation Index
> Fetch the complete documentation index at: https://help.maestra.io/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Change a Discount Card's Status

Sometimes you need to change the status of a discount card — for example, to deactivate a card that was issued by mistake, suspend a lost card, or reactivate a card that a customer has recovered. In Maestra, you can change a discount card's status directly from the customer's profile.

This guide walks through how to change the status of an activated discount card to inactive. The same steps apply when switching between any other available statuses.

## Steps

<Steps>
  <Step title="Open the customer's profile">
    Find the customer whose discount card you want to update and open their profile.
  </Step>

  <Step title="Go to the Discount cards tab">
    Inside the customer's profile, switch to the **Discount cards** tab. You'll see every discount card linked to that customer, along with each card's current status.
  </Step>

  <Step title="Open the status menu">
    Locate the card you want to update and open its menu to change the status.
  </Step>

  <Step title="Select the new status and apply">
    Choose the status you want to assign to the card, then click the apply button to save the change.
  </Step>
</Steps>

## Result

The discount card's status is updated immediately and reflected in the customer's profile. From this point on, the card behaves according to its new status — for instance, an inactive card will no longer be usable for purchases or loyalty operations until it is reactivated.

<Tip>
  If you need to update the status of many discount cards at once, use a bulk import instead of changing each card individually.
</Tip>