What is an Order?
  • 31 Mar 2024
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What is an Order?

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Article summary

An order is a sequence of actions that records every status change for every order line item.

At the integration stage, a custom field is created in the Maestra system (e.g. entity: Order, field type: External ID).

This custom field will later be populated with the external IDs of orders. This ID is mandatory.

Once an order is recorded in the database, an additional Maestra order ID is also automatically generated.

An order consists of line items. Every line item is a product with its own status and quantity.

Let’s take a look at a sample order.

The first action of this order is Order placement:

order_00.png

Line items:

1 Nike Fly with the Placed status at $1 183;
1 Nike Style with the Placed status at $1 490.

This makes the total cost: $2 673.

Since all the orders have a first action, you can conveniently filter orders by the date of the first action.

Once the line items are paid for, the order lines change their statuses to Delivered:

order_01.png

You can view all statuses of a single order in the Actions tab. Simply enter the order ID in the filter:

order_02