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Export the blocklist when you need a full list of the invalid contacts Maestra is blocking from your sends — for audits, troubleshooting deliverability, or cross-checking against another system.

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How to export the blocklist

1

Open the customers list

Go to Data → Customers.
2

Start the export

Open the menu and select Export blocklist.
3

Wait for the export task

Maestra creates an export task. When it finishes, open the data file from the link provided.

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Fields in the exported file

FieldDescription
FakeContactContactThe invalid contact itself.
FakeContactContactTypeContact type: Email, MobilePhone, ExternalIdentity, Device, or DiscountCardNumber.
FakeContactCustomFieldSystemNameSystem identifier name. Populated for ExternalIdentity contacts.
FakeContactCreationDateTimeUtcDate and time the contact was added to the blocklist (UTC).
FakeContactDescriptionReason the contact was added. See below.

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Possible values for FakeContactDescription

  • Basic invalid contacts list — the contact belongs to the built-in list of invalid contacts.
  • Edit/merge limit exceeded (N times per hour) — the contact was added because the edit or merge limit was exceeded N times within an hour.
  • Bulk operation — Blocklist import. Task ID N — the contact was added through a bulk blocklist import; N is the import task ID.

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What to expect for older entries

For contacts added before December 20, 2023 through an import or because a limit was exceeded, the time added and the reason for inclusion are not displayed in the export.
For contacts in the basic invalid contacts list:
  • The reason is always displayed.
  • The addition time corresponds to the project’s creation date and is only displayed for projects created after December 20, 2023.