If you’re onboarding a whole team at once, you don’t have to add each person manually. Upload a CSV and Maestra creates the accounts for you.Documentation Index
Fetch the complete documentation index at: https://help.maestra.io/llms.txt
Use this file to discover all available pages before exploring further.
Import staff
- Go to Settings → Security → Users.
- Click Import.
- Choose Bulk user import. A file template is available for download.
- Prepare your file.
- Format: CSV
- Encoding: UTF-8
- First row: field names (headers)
| Field | Notes |
|---|---|
UserName | Login. Latin characters only |
Email | Password setup link is sent here |
Comment | Usually the person’s role |
| Field | Notes |
|---|---|
MobilePhone | Phone number. Needed for SMS-based two-factor authentication |
FirstName | First name. |
LastName | Last name. |
Groups | System name(s) of permission groups to assign. |
Permissions | Additional permissions on top of the group. |
IsChargeable | Whether to enable support chat access (billable). |
You can only assign a permission group if you belong to it yourself or hold every permission it contains. The same rule applies to individual permissions — you can only grant permissions you have.
Pick a built-in group (like Marketers or Analysts) or a custom one you’ve created.
Pick a built-in group (like Marketers or Analysts) or a custom one you’ve created.
- Upload the file and click Launch import.
