Skip to main content
There’s no direct “delete by email list” operation, but you can combine an action import with a filter-based deletion to remove customers when all you have is their email addresses.
Deleting by a list of Maestra IDs is straightforward. Deleting by email takes a few extra steps, outlined below.

​
High-level approach

  1. Create a marker action that you’ll assign to every customer you want to delete.
  2. Import that action from a file containing the email list.
  3. Build a filter that matches customers who received the marker action.
  4. Delete the matched customers.

​
Step-by-step

​
1. Make sure you have a marker action template

Confirm that your project has a marker action template intended for deletion. If it doesn’t, create one first.

​
2. Assign the action to your customers

Prepare a CSV file with a single column named Email listing the addresses to delete. Import the file using the Customer action import with identification by email operation. See How to bulk import actions from a file for the full workflow.

​
3. Build a filter

Create a customer filter that matches everyone who received your marker action (for example, “Marker for deletion”).

​
4. Delete the matched customers

Run a delete task on the filtered set. See How to bulk delete customers by filter for the procedure.
Customer deletion is permanent — all customer data and actions are removed.