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An order consists of items. Each item can have one of the following statuses: placed, delivered, paid, canceled, or returned. A single order can contain items with different statuses. For example, three items may be delivered while one is canceled.

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Which status is used for filtering

The item status is always checked based on its latest state.
What this means: For example, an order was placed, then paid, and later delivered. To find this order, you need to build a filter for orders with the status Delivered, since that’s the most recent status. “Placed” and “Paid” are historical states, and orders can’t be filtered by those statuses

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Which statuses should you use in your filter?

Start with the business goal. In most cases, you’ll want to include “positive” order statuses — such as Placed, Paid, or Delivered (using the OR condition): ​ Example 1: how to find customers with paid orders (the most recent order status is Paid) ​ Example 2: find customers whose orders have all items paid (the most recent order status is Paid) ​ Difference between the filters:
  • In the first case, orders with partially canceled or delivered items are included.
  • In the second case, all the items are paid.